Help centre

How to do everything on Babuki, in plain words

Short guides for every screen, on a phone. Most shops are live in under 30 minutes.

Brand new? Do these five things
1Sign in

Your phone number and a one-time code.

2Pick your address

yourshop.babuki.com, checked as you type.

3Choose a design

We suggest one for your trade.

4Add ten items

A photo, a name and a price each.

5Confirm UPI and go live

Pay ₹500 by AutoPay and share your link.

Guides

Browse by topic

Getting started
  • Sign in with your phone number
  • Choose your web address
  • Pick or change your design
  • Add your logo and banner
  • Mark your shop on the map
Your items
  • Add an item with a photo
  • Group items into categories
  • Add sizes and versions
  • Keep stock right and show Sold out
  • Hide an item for a while
Getting paid
  • Confirm your UPI ID
  • Connect your payment gateway
  • Turn pay on delivery on or off
  • How customers pay you
  • Show items only and take calls instead
  • Why you never wait for a payout
Orders and delivery
  • Accept or decline an order
  • Connect Shiprocket or Borzo
  • Set who delivers which orders
  • Book a pickup
  • How customers track their order
Being found
  • Share your link on WhatsApp
  • Put your link on your board and bills
  • How the shops-nearby search works
  • Help Google find your page
Your plan
  • How the monthly payment works
  • Move to your own web address
  • If a payment fails
  • Get us to set up your shop
For service businesses
  • Take bookings instead of orders
  • Share study material, view only
  • Write a price list for services
Straight answers

Quick questions

How do I change a price?

Open your dashboard, tap the item, change the price and save. Your page updates straight away.

Can I change my web address later?

Your babuki.com address stays fixed once your shop is live. You can add a real domain of your own for ₹1,000.

Why do customers see my UPI name when they pay?

Every UPI app shows who is being paid. That's how customers know the money is going to you.

Can I have two shops?

Yes. Each shop has its own web address, design and plan.

How do I stop my subscription?

Follow the steps in the contract. Your page stays up until the end of the month you've paid for.

Do you take any fee from UPI payments?

No. The money goes from your customer's bank to yours. Babuki is not in the middle.

How do I take card payments?

Connect your own Razorpay, PhonePe, Paytm, Cashfree, PayU or Instamojo account in Payments. Paste your keys, press Test connection, then Save. Your gateway charges its usual fee; Babuki adds nothing.

How is the delivery charge worked out?

When a customer types their PIN code, Babuki asks your connected delivery partner for its live price and adds exactly that. Shiprocket or Borzo charge you the same amount when you book the pickup.

Still stuck? Email ceo@me2us4u.com or call +91 73050 31889, Monday to Saturday.