This week's rates, in one place
Rice, oil, dal, sugar. The items customers phone to check before walking over — answered on the page, updated when your own cost changes.
Your regulars send you the same monthly list every time. Give them a page where they can tick it off, see this week's rates, and send the order without either of you typing it out again.
A grocery shop is not ten items, it is four hundred — in three brands and four sizes each, at rates that move week to week. The usual advice is to photograph everything, which nobody has time for. The way this actually works is that you put up what people order most and what people ask the price of most, and leave the rest to the counter.
Start your grocery pageRice, oil, dal, sugar. The items customers phone to check before walking over — answered on the page, updated when your own cost changes.
One kilo and five kilo are different prices, and customers know exactly which one they want. Listing them separately stops the argument at delivery.
Your regulars order roughly the same thing every month. They tick through the page, send it, and you pack it — instead of dictating it over a phone call while you are serving somebody else.
Say which streets you cover and from what order value. It stops the calls you were always going to say no to.
Mark it and it greys out. Customers stop ordering what you cannot supply, and you stop making apology calls.
No, and you should not try. Start with the thirty or forty things people actually phone about — the staples whose rate changes, and whatever your shop is known for. That covers most of the questions you get asked.
Everything else stays exactly as it is: they come in, or they call you.